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FAQ
Our team follows the exact safety and operational guidelines and standards of the industry. Crystal Clear Windows Maintenance Service is a member of the International Window Cleaners Association (IWCA) and adheres strictly to their policies and practices for professionalism, safety and training. Our company receives daily updates from fellow IWCA members, glass manufacturers, and cleaning associations.
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We use a soft strip washer for scrubbing and wetting windows, a concentrated cleaning solution, a variety of squeegees, and use lint-free towels to wipe the tools between strokes and to dry excess water around panes.
All of the products we use in our window cleaning services are home-safe and biodegradable. We do not use any ammonia or alcohol-based solutions that could affect flooring or home fabrics or aggravate respiratory conditions due to fumes.
To safeguard against water damage and possible splashes or accidents, we do ask that you move any furniture away from window sills and ledges prior to performing our service. Of course, it's easier to clean windows that do not have draperies on them, but our team can work around them, if need be.
Absolutely. Our staff are educated in the use of chemicals and detergents, ladder and roof safety, along with many other areas that will guarantee you a safe, professional, and thorough job.
No! In fact, we use very little water and make every effort to avoid any spills. Our window cleaning teams will gladly wear shoe covers to protect your flooring while working in your home, at your discretion.
We closely monitor the current weather conditions so that we can be prepared in the event of an adverse weather situation. If the weather reports call for light precipitation, we can proceed with the cleaning because light rain has no effect on the process. However, in the event of heavy rain or showers, our team will return within a couple of days to finish the service for you.
No, not by itself. However, rain can carry dust, pollen, exhaust and other contaminants onto your windows. Rain drops move the dirt around your windows and after the rain dries, the dirt and debris is left behind.
Yes! Window cleaning is actually more important during the winter than any other season. Road salt used to de-ice highways and streets turns into an air-borne powder when cars drive over it. This dust settles on your windows just as any other type of dust does.
Our company and employees are fully insured and bonded. We only employ competent, responsible individuals. We pride ourselves in our staff and their experience.
OUR INSURANCE
WE VALUE YOU PEACE OF MIND
BEFORE YOU HIRE A WINDOW WASHING, THERE ARE A FEW THINGS YOU SHOULD KNOW
INSURANCE FRAUD WARNING!
MANAGE YOUR RISK WHILE YOU CAN!
Our Certificate of insurance
JANITORIAL INSURANCE – NO COVERAGE!
If it's our first time working for you, we do ask that you be present during the window cleaning service. For subsequent cleanings, other arrangements can be made.
Once we have completed our services and you are pleased with them, you will receive an invoice. We accept payment via cash, check or credit card and payment is due upon completion of work unless a previous agreement has been made.
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FAQ
PO Box 5775, Lynnwood, WA 98046 | office@crystalclearwindows.com | (425)743-1262